Officient incident

Exact Online Fiscaal – Response messages from the Tax Authorities for Income Tax Returns are not reaching our software (NL)

Critical Resolved View vendor source →

Officient experienced a critical incident on September 22, 2026 affecting Exact Online Fiscaal, lasting 2d 19h. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2026, 12:46 PM UTC
Resolved
Sep 25, 2026, 08:00 AM UTC
Duration
2d 19h
Detected by Pingoru
Sep 22, 2026, 12:46 PM UTC

Affected components

Exact Online Fiscaal

Update timeline

  1. identified Sep 22, 2026, 12:46 PM UTC

    You may not receive a status update (submitted or rejected) for an Income Tax Return submitted to the Tax Authorities via Exact Online Fiscaal due to a technical issue at the Tax Authorities. We are in contact with the Tax Authorities regarding this issue. We will update this page as soon as more information becomes available. Our apologies for the inconvenience.

  2. identified Sep 22, 2026, 03:05 PM UTC

    We are currently still in contact with the Tax Authorities. We will update this page as soon as more information becomes available.

  3. resolved Sep 25, 2026, 08:00 AM UTC

    This issue has been resolved. The status update will be visible automatically during the day or on Monday. Our apologies for the inconvenience.