Officient incident
Exact Multivers Online / Exact Boekhoud Gemak - Bank statements not delivered
Officient experienced a minor incident on September 21, 2026 affecting Bank links / PSD2, lasting 7h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Bank links / PSD2
Update timeline
- investigating Sep 21, 2026, 07:06 AM UTC
You may notice that you are not receiving bank statements for your active bank links. The issue has been identified, and we are working on a solution. Please refrain from manually importing the statements, as we will ensure that the statements will be imported. We will update this page as soon as more information is available. Our apologies for the inconvenience.
- monitoring Sep 21, 2026, 02:10 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 21, 2026, 02:18 PM UTC
The issue has been resolved. All bank statements have been imported. Our apologies for the inconvenience.