Officient incident

Exact Online – Payment batches are not matched automatically via Exact PSD2 link for ING.

Officient is currently experiencing a minor incident affecting Bank links / PSD2, which began 7h ago. The vendor's full update timeline is below.

Started
Sep 11, 2026, 10:47 AM UTC
Resolved
Ongoing
Duration
● 6h 36m
Detected by Pingoru
Sep 11, 2026, 10:47 AM UTC

Affected components

Bank links / PSD2

Update timeline

  1. investigating Sep 11, 2026, 10:47 AM UTC

    You may experience that payment batches executed via an Exact PSD2 bank link for ING are not matched automatically based on the payment batch ID. We are investigating the issue. As soon as more information becomes available we will update this page. Our apologies for the inconvenience.