Odysseyware incident

Imagine Edgenuity Scoring Alerts Appearing for Auto-Graded Activities

Minor Resolved View vendor source →

Odysseyware experienced a minor incident on April 24, 2026 affecting Imagine Edgenuity and Imagine Instructional Services and 1 more component, lasting 2h 59m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2026, 03:13 PM UTC
Resolved
Apr 24, 2026, 06:13 PM UTC
Duration
2h 59m
Detected by Pingoru
Apr 24, 2026, 03:13 PM UTC

Affected components

Imagine EdgenuityImagine Instructional ServicesBrightspire Virtual SchoolsGiant CampusIgnitia Virtual AcademyImagine Learning Excellence AcademyPark City Independent

Update timeline

  1. investigating Apr 24, 2026, 03:13 PM UTC

    Our team is actively investigating an issue impacting users of Imagine Edgenuity. Educators - Some Imagine Edgenuity courses have scoring alerts appearing for uncounted or auto-graded activities. We apologize for the inconvenience and will provide an update soon.

  2. identified Apr 24, 2026, 03:14 PM UTC

    Our team has identified the cause of the issue and are preparing to deploy a solution. We will continue to update progress.

  3. monitoring Apr 24, 2026, 05:34 PM UTC

    Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

  4. resolved Apr 24, 2026, 06:13 PM UTC

    We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.