Ocrolus incident

Analytics API 404 Errors

Minor Resolved View vendor source →

Ocrolus experienced a minor incident on November 30, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 30, 2023, 03:44 PM UTC
Resolved
Nov 30, 2023, 03:44 PM UTC
Duration
—
Detected by Pingoru
Nov 30, 2023, 03:44 PM UTC

Update timeline

  1. resolved Dec 01, 2023, 06:16 PM UTC

    Between 10:44am ET on November 30th and 9:01am ET on December 1st, a small percentage (< 0.6 %) of API requests for analytics returned a 404 error. This was caused by a resource-intensive process that we have moved to a separate database to prevent this type of error from occurring in the future. This incident affected 3 endpoints: Book Summary, Cash Flow Features, and Enriched Transactions.