Ocrolus incident

API Errors for Plaid Imports

Minor Resolved View vendor source →

Ocrolus experienced a minor incident on December 12, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 12, 2023, 05:40 AM UTC
Resolved
Dec 12, 2023, 05:40 AM UTC
Duration
—
Detected by Pingoru
Dec 12, 2023, 05:40 AM UTC

Update timeline

  1. resolved Dec 12, 2023, 06:35 PM UTC

    Between 12:40am and 10:27am ET on December 12th, API requests to import Plaid data returned a 500 error. This was caused by a software deployment that has been rolled back. This incident affected 2 endpoints: Upload Plaid JSON to Book and Import Plaid Asset Report.