Ocrolus incident

Webhook and Email Notification Delays

Minor Resolved View vendor source →

Ocrolus experienced a minor incident on February 12, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 12, 2024, 08:15 PM UTC
Resolved
Feb 12, 2024, 08:15 PM UTC
Duration
—
Detected by Pingoru
Feb 12, 2024, 08:15 PM UTC

Update timeline

  1. resolved Feb 13, 2024, 11:21 PM UTC

    Between approximately 3:15pm and 7:15pm ET, webhook and email notifications were delayed up to 25 minutes. This incident was caused by an automated software update on the distributed event streaming system we use for notifications.