Ocrolus experienced a minor incident on April 3, 2024 affecting Ocrolus API, lasting 2h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Ocrolus API
Update timeline
- monitoring Apr 03, 2024, 04:29 AM UTC
Since roughly 1:30 PM on Sunday March 31st, we experienced delayed processing for some book analytics. We have identified a potential root cause and deployed a software update to correct the issue. We are now reprocessing the backlog for enriching transactions and the relevant webhook notifications will be sent for the affected books shortly.
- resolved Apr 03, 2024, 06:35 AM UTC
All affected books have been re-processed and book.analytics_v2.generated webhook notifications have been sent.