Ocrolus incident

Impacted Dashboard Login

Notice Resolved View vendor source →

Ocrolus experienced a notice incident on April 17, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2024, 05:13 PM UTC
Resolved
Apr 17, 2024, 03:30 PM UTC
Duration
Detected by Pingoru
Apr 17, 2024, 05:13 PM UTC

Update timeline

  1. resolved Apr 17, 2024, 05:13 PM UTC

    Our 3rd party authentication provider, auth0, experienced a roughly 15 minute outage this morning that prevented users from logging in. This is now resolved on their end and all users should be able to authenticate into the dashboard. This did not affect any API calls. https://status.auth0.com/incidents/hq17dqrvgzxg