Nylas incident
Notetakers failing to join some Google Meet events
Update timeline
- investigating Apr 14, 2026, 03:19 PM UTC
We are currently investigating an issue where some Nylas Notetakers are not correctly joining Google Meet events. This does not appear to affect other meeting providers or any other parts of the API.
- monitoring Apr 14, 2026, 06:28 PM UTC
We have made improvements and Notetakers are joining correctly. We are continuing to monitor the Notetakers to ensure they continue to operate correctly.
- resolved Apr 15, 2026, 02:39 AM UTC
Notetaker join rates for Google Meet events have returned to normal levels following deployed remediations in response to recent Google changes in production (US and EU). We have confirmed stability with sustained recovery of join rates and are no longer observing elevated failures.
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