Is Nylas down?
Last checked 5m agoNo incidents right now.
Nylas is operational right now. Last checked 5m ago; the most recent incident resolved 9d ago.
Real-time Nylas status, recent outages, and incident history — pulled directly from Nylas's official status page at https://status.nylas.com every 5 minutes. Pingoru tracks 3 Nylas services and has captured 10 incidents in the last 90 days (95.56% uptime). Get email, Slack, Discord, or webhook alerts the moment Nylas reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days-
Timeline · 2 updates
- identified · Jun 04, 2026, 11:27 PM UTC
We have identified an issue affecting grant creation and authorization requests in our v3 environments (US and EU). Some customers may experience errors when attempting to create or authorize grants. Our Engineering team has identified the likely cause and is currently deploying a hotfix. We will continue monitoring the deployment and will provide the next update within 30 minutes, or sooner if we have meaningful progress to share.
- resolved · Jun 04, 2026, 11:52 PM UTC
The issue has been resolved, and grant creation and authorization requests are operating normally. Our engineering team identified and corrected an issue introduced by a recent billing system deployment. We have validated recovery and will continue monitoring to ensure ongoing stability. Thank you for your patience during this incident. If you have any questions or concerns, please contact [email protected].
Latest: The issue has been resolved, and grant creation and authorization requests are operating normally. Our engineering team identified and corrected an issue introduced by a recent bil…
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Timeline · 3 updates
- identified · May 20, 2026, 06:50 PM UTC
Starting at approximately 8:59 AM PT, our 3rd party provider Oxylabs experienced an outage that is preventing Nylas Notetakers from joining some Zoom and Google Meet meetings. We are working with the provider and deploying internal mitigation steps now
- monitoring · May 20, 2026, 06:52 PM UTC
We have deployed mitigation steps while we wait on Oxylabs, and join rates are improving once again. We will continue to monitor and post updates as available.
- resolved · May 20, 2026, 06:56 PM UTC
Oxylabs has fully restored their services, and we are seeing join rates returning to normal levels. We will continue to monitor closely, and working with Oxylabs to ensure this does not happen in the future. Thank you for your patience during this incident. If you have any further questions or concerns, please contact [email protected].
Latest: Oxylabs has fully restored their services, and we are seeing join rates returning to normal levels. We will continue to monitor closely, and working with Oxylabs to ensure this doe…
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Timeline · 2 updates
- investigating · May 14, 2026, 06:09 PM UTC
We are investigating sending failures with our Transactional Send (Beta) and Agent Account (Beta) features. The Nylas API is not affected and is still running correctly. This issue is strictly limited to those two beta features.
- resolved · May 15, 2026, 12:57 PM UTC
The incident has been resolved by our third party subprocessor. We will continue to monitor closely.
Latest: The incident has been resolved by our third party subprocessor. We will continue to monitor closely.
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Timeline · 2 updates
- monitoring · May 06, 2026, 03:28 PM UTC
We are currently investigating elevated latency affecting Gmail realtime (Pub/Sub) event delivery in the US region. Customers may experience delayed webhooks notifications. The issue was initially caused by an expired SSL certificate, which has since been addressed. However, the system has not fully recovered and latency remains elevated. We will provide an update soon.
- resolved · May 06, 2026, 04:39 PM UTC
We have updated our systems and webhooks have returned to normal
Latest: We have updated our systems and webhooks have returned to normal
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Timeline · 2 updates
- investigating · May 04, 2026, 02:03 PM UTC
We are currently investigating an increase in 504 API errors for EWS (Exchange on-premise) grants. Grants connected to other providers are not affected.
- resolved · May 04, 2026, 03:25 PM UTC
We have deployed fixes to reduce the excessive 504 errors. They have returned to normal errors.
Latest: We have deployed fixes to reduce the excessive 504 errors. They have returned to normal errors.
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See the full Nylas outage history
3 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Nylas outage history →Or sign up free to get alerts when Nylas breaks · 10 free monitors · No credit card
- Started Jun 04, 2026, 11:27 PM UTC · Resolved Jun 04, 2026, 11:52 PM UTC · 25m
- Started May 20, 2026, 04:00 PM UTC · Resolved May 20, 2026, 04:49 PM UTC · 49m
- Started May 15, 2026, 07:05 AM UTC · Resolved May 15, 2026, 04:05 AM UTC · —
- Started May 06, 2026, 03:28 PM UTC · Resolved May 06, 2026, 04:39 PM UTC · 1h 11m
- Started May 04, 2026, 02:03 PM UTC · Resolved May 04, 2026, 03:25 PM UTC · 1h 22m
- Started Apr 30, 2026, 12:30 PM UTC · Resolved Apr 30, 2026, 01:30 PM UTC · 59m
- Started Apr 15, 2026, 05:10 PM UTC · Resolved Apr 15, 2026, 05:30 PM UTC · 20m
- Started Apr 14, 2026, 03:19 PM UTC · Resolved Apr 15, 2026, 12:20 AM UTC · 9h 1m