Nylas incident

Some Notetaker API endpoints timing out

Major Resolved View vendor source →

Nylas experienced a major incident on April 15, 2026, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2026, 05:10 PM UTC
Resolved
Apr 15, 2026, 05:30 PM UTC
Duration
20m
Detected by Pingoru
Apr 15, 2026, 05:10 PM UTC

Update timeline

  1. investigating Apr 15, 2026, 05:10 PM UTC

    We are investigating timeouts to the following API endpoints related to Notetaker: GET /v3/grants/:grant_id/notetakers GET /v3/notetakers

  2. resolved Apr 15, 2026, 05:30 PM UTC

    We have deployed a fix and the Notetaker endpoints are communicating correctly now.