Nylas incident

Sending errors with Transactional Send (Beta) and Agent Account (Beta) features

Resolved after 9 hours 52 minutes, on May 14, 2026.

resolved May 15, 2026, 12:57 PM UTC

The incident has been resolved by our third party subprocessor. We will continue to monitor closely.

Started
May 14, 2026, 06:12 PM UTC
Resolved
May 15, 2026, 04:05 AM UTC
Duration
9h 52m
Detected by Pingoru
May 14, 2026, 06:12 PM UTC

Update timeline

  1. investigating May 14, 2026, 06:09 PM UTC

    We are investigating sending failures with our Transactional Send (Beta) and Agent Account (Beta) features. The Nylas API is not affected and is still running correctly. This issue is strictly limited to those two beta features.

  2. resolved May 15, 2026, 12:57 PM UTC

    The incident has been resolved by our third party subprocessor. We will continue to monitor closely.

Your product runs on more than Nylas

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →