Nylas incident

Sending errors with Transactional Send (Beta) and Agent Account (Beta) features

Major Resolved View vendor source →

Nylas experienced a major incident on May 15, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 15, 2026, 07:05 AM UTC
Resolved
May 15, 2026, 04:05 AM UTC
Duration
—
Detected by Pingoru
May 15, 2026, 07:05 AM UTC

Update timeline

  1. investigating May 14, 2026, 06:09 PM UTC

    We are investigating sending failures with our Transactional Send (Beta) and Agent Account (Beta) features. The Nylas API is not affected and is still running correctly. This issue is strictly limited to those two beta features.

  2. resolved May 15, 2026, 12:57 PM UTC

    The incident has been resolved by our third party subprocessor. We will continue to monitor closely.