Nylas incident
US - Gmail Realtime - Pub/Sub - Elevated Latency & Delayed Webhooks
Resolved after 1 hour 11 minutes, on May 6, 2026.
We are currently investigating elevated latency affecting Gmail realtime (Pub/Sub) event delivery in the US region. Customers may experience delayed webhooks notifications. The issue was initially caused by an expired SSL certificate, which has since been addressed. However, the system has not fully recovered and latency remains elevated. We will provide an update soon.
Update timeline
- monitoring May 06, 2026, 03:28 PM UTC
We are currently investigating elevated latency affecting Gmail realtime (Pub/Sub) event delivery in the US region. Customers may experience delayed webhooks notifications. The issue was initially caused by an expired SSL certificate, which has since been addressed. However, the system has not fully recovered and latency remains elevated. We will provide an update soon.
- resolved May 06, 2026, 04:39 PM UTC
We have updated our systems and webhooks have returned to normal
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