Nylas incident

US - Gmail Realtime - Pub/Sub - Elevated Latency & Delayed Webhooks

Minor Resolved View vendor source →

Nylas experienced a minor incident on May 6, 2026, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2026, 03:28 PM UTC
Resolved
May 06, 2026, 04:39 PM UTC
Duration
1h 11m
Detected by Pingoru
May 06, 2026, 03:28 PM UTC

Update timeline

  1. monitoring May 06, 2026, 03:28 PM UTC

    We are currently investigating elevated latency affecting Gmail realtime (Pub/Sub) event delivery in the US region. Customers may experience delayed webhooks notifications. The issue was initially caused by an expired SSL certificate, which has since been addressed. However, the system has not fully recovered and latency remains elevated. We will provide an update soon.

  2. resolved May 06, 2026, 04:39 PM UTC

    We have updated our systems and webhooks have returned to normal