Resolved after 1 hour 22 minutes, on May 4, 2026.
We have deployed fixes to reduce the excessive 504 errors. They have returned to normal errors.
Update timeline
- investigating May 04, 2026, 02:03 PM UTC
We are currently investigating an increase in 504 API errors for EWS (Exchange on-premise) grants. Grants connected to other providers are not affected.
- resolved May 04, 2026, 03:25 PM UTC
We have deployed fixes to reduce the excessive 504 errors. They have returned to normal errors.
Your product runs on more than Nylas
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services