Nuki incident

Degraded Performance of Nuki Web and REST API

Ongoing since 11:48 AM UTC, affecting Airbnb and Nuki Remote Access and 1 more.

monitoring Nov 09, 2026, 11:57 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 09, 2026, 11:48 AM UTC
Resolved
Ongoing
Duration
● 19m
Detected by Pingoru
Nov 09, 2026, 11:48 AM UTC

Affected components

AirbnbNuki Remote AccessEviivoAmazon AlexaNuki WebGuestyNuki REST APIGoogle HomeSmilySmoobu

Update timeline

  1. investigating Nov 09, 2026, 11:48 AM UTC

    We're currently experiencing degraded performance on some services. Some users may notice slower response times. Our team is investigating and we'll post updates here when we have more information for you.

  2. monitoring Nov 09, 2026, 11:57 AM UTC

    A fix has been implemented and we are monitoring the results.

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