Nuix experienced a minor incident on August 21, 2025 affecting Discover Portal - AU, lasting 26d 4h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 21, 2025, 07:10 AM UTC
We are aware of intermittent degradation of performance on Discover SaaS in Australia. Our Engineering team is prioritizing the identification of the root cause and the implementation of a fix. Should you be affected by this issue, please contact our Service Desk.
- identified Aug 22, 2025, 09:52 AM UTC
We are aware of intermittent degradation of performance on Discover SaaS in Australia. Our Engineering team is prioritizing the identification of the root cause and the implementation of a fix. Should you be affected by this issue, please contact our Service Desk.
- monitoring Aug 23, 2025, 02:56 AM UTC
Resolved - The root cause of intermittent degradation of performance on Discover SaaS in Australia has been identified and remedied. Our Engineering team is continuing to monitor the environment to ensure improved performance.
- resolved Sep 16, 2025, 11:23 AM UTC
This incident has been resolved.