Nuance experienced a minor incident on May 18, 2026 affecting Nuance Healthcare Analytics - United States and Nuance Healthcare Analytics - Canada, lasting 18h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 18, 2026, 06:09 PM UTC
Microsoft is currently aware of an analytics-related impact stemming from a Microsoft Fabric / Power BI issue. Our engineering teams are actively investigating. Current symptoms include: -Service Unavailable errors -Delays when loading analytics At this time, there is no confirmed workaround. However, some users have reported intermittent success by restarting the application and retrying the operation. We will continue to provide updates as more information becomes available. Thank you for your patience while we work to resolve this issue. Azure Status Link: https://azure.status.microsoft/en-us/status
- resolved May 19, 2026, 01:01 PM UTC
This incident has been resolved.