Nuance Diagnostic Cloud Solutions incident

Intermittent latency and delayed message delivery

Minor Resolved View vendor source →

Nuance Diagnostic Cloud Solutions experienced a minor incident on March 19, 2025, lasting 18h 9m. The incident has been resolved; the full update timeline is below.

Started
Mar 19, 2025, 08:10 PM UTC
Resolved
Mar 20, 2025, 02:19 PM UTC
Duration
18h 9m
Detected by Pingoru
Mar 19, 2025, 08:10 PM UTC

Update timeline

  1. identified Mar 19, 2025, 08:10 PM UTC

    Users may experience latency issues and message delivery may be delayed in PowerConnect Actionable Findings (PCAF). This issue has been investigated and resolution is in progress.

  2. identified Mar 19, 2025, 08:12 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Mar 19, 2025, 09:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 20, 2025, 02:19 PM UTC

    This incident has been resolved.