Nuance Diagnostic Cloud Solutions incident

PowerConnect Actionable Findings

Minor Resolved View vendor source →

Nuance Diagnostic Cloud Solutions experienced a minor incident on September 28, 2024, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2024, 01:36 AM UTC
Resolved
Sep 28, 2024, 02:05 AM UTC
Duration
29m
Detected by Pingoru
Sep 28, 2024, 01:36 AM UTC

Update timeline

  1. investigating Sep 28, 2024, 01:36 AM UTC

    We are currently experiencing issues with PowerConnect Actionable Findings that may impact alert delivery. At this time, Nuance is monitoring and directly notifying clients via phone of critical alerts where an impact is present while we work to address the notifications issue. Thank you for your patience while we work to resolve this as soon as possible.

  2. identified Sep 28, 2024, 01:48 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 28, 2024, 02:00 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 28, 2024, 02:05 AM UTC

    This incident has been resolved.