Nuance Diagnostic Cloud Solutions incident

Service Disruption: mPower Cloud

Minor Resolved View vendor source →

Nuance Diagnostic Cloud Solutions experienced a minor incident on October 31, 2024 affecting United States and ANZ Market, lasting 21h 43m. The incident has been resolved; the full update timeline is below.

Started
Oct 31, 2024, 02:53 PM UTC
Resolved
Nov 01, 2024, 12:36 PM UTC
Duration
21h 43m
Detected by Pingoru
Oct 31, 2024, 02:53 PM UTC

Affected components

United StatesANZ Market

Update timeline

  1. investigating Oct 31, 2024, 02:53 PM UTC

    We are currently investigating a potential issue with reports feeding into mPower for processing. We appreciate your patience while we work to resolve this issue.

  2. identified Oct 31, 2024, 06:43 PM UTC

    This is an update to the notice below. mPower processing is completing successfully at this time and we will continue to monitor.

  3. resolved Nov 01, 2024, 12:36 PM UTC

    This incident has been resolved.