Nuance Diagnostic Cloud Solutions incident

Service Disruption: PowerScribe One Essentials - AutoText Manager

Minor Resolved View vendor source →

Nuance Diagnostic Cloud Solutions experienced a minor incident on February 7, 2025 affecting PowerScribe One Essentials, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Feb 07, 2025, 06:38 PM UTC
Resolved
Feb 07, 2025, 06:49 PM UTC
Duration
10m
Detected by Pingoru
Feb 07, 2025, 06:38 PM UTC

Affected components

PowerScribe One Essentials

Update timeline

  1. investigating Feb 07, 2025, 06:38 PM UTC

    We are currently investigating an issue where AutoText Manager is not available in PowerScribe One Essentials. Users will still be able to use current AutoText but are unable to edit and create new ones. We are working on resolving this issue.

  2. monitoring Feb 07, 2025, 06:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 07, 2025, 06:49 PM UTC

    This incident has been resolved.