Nuance Diagnostic Cloud Solutions incident

PowerShare Upload Delays

Nuance Diagnostic Cloud Solutions experienced a minor incident on March 18, 2025 affecting PowerShare Platform and Precision Imaging Network, lasting 1h 31m. The incident has been resolved; the full update timeline is below.

Started: Mar 18, 2025, 04:22 PM UTC
Resolved: Mar 18, 2025, 05:54 PM UTC
Duration: 1h 31m
Detected by Pingoru: Mar 18, 2025, 04:22 PM UTC

Affected components

PowerShare PlatformPrecision Imaging Network

Update timeline

identified Mar 18, 2025, 04:22 PM UTC

Issue: We are investigating service issues on the PowerShare network. Platform: PowerShare Network - (https://www1.nuancepowershare.com) Behavior: Users may experience any of the following: + Delays when uploading images to PowerShare - Impacting File Upload Tool(s) - Impacting Accelerator Gateway (AGW) Images: Users are encouraged to wait on re-pushing images as we are processing through a backlog.
resolved Mar 18, 2025, 05:54 PM UTC

This incident has been resolved.