Nuance Diagnostic Cloud Solutions incident

PowerShare Upload Delays

Nuance Diagnostic Cloud Solutions experienced a minor incident on April 12, 2025 affecting PowerShare Platform, lasting 21m. The incident has been resolved; the full update timeline is below.

Started: Apr 12, 2025, 06:04 PM UTC
Resolved: Apr 12, 2025, 06:26 PM UTC
Duration: 21m
Detected by Pingoru: Apr 12, 2025, 06:04 PM UTC

Affected components

PowerShare Platform

Update timeline

investigating Apr 12, 2025, 06:04 PM UTC

Issue: We are investigating service issues on the PowerShare network. Platform: PowerShare Network - (https://www1.nuancepowershare.com) Behavior: Users may experience any of the following: + Delays when uploading images to PowerShare - Impacting File Upload Tool(s) - Impacting Accelerator Gateway (AGW) Images: Users are encouraged to wait on re-pushing images as we are processing through a backlog.
resolved Apr 12, 2025, 06:26 PM UTC

The issue has been resolved