novem incident

E-mail service disruption

Resolved after 2 hours 53 minutes, affecting section-271712 (Job e-mails) and section-271712 (User e-mail) and 1 more, on January 5, 2026.

investigating Jan 05, 2026, 08:47 PM UTC

We're experiencing issues with outbound e-mail sending and are currently investigating the root cause.

Started
Jan 05, 2026, 08:47 PM UTC
Resolved
Jan 05, 2026, 11:40 PM UTC
Duration
2h 53m
Detected by Pingoru
Jan 05, 2026, 08:47 PM UTC

Affected components

section-271712 (Job e-mails)section-271712 (User e-mail)section-271712 (System e-mails)

Update timeline

  1. investigating Jan 05, 2026, 08:47 PM UTC

    We're experiencing issues with outbound e-mail sending and are currently investigating the root cause.

  2. resolved Jan 05, 2026, 11:40 PM UTC

    All issues have now been resolved and functionality should be back to normal.

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