novem incident

Degraded user e-mails

Resolved after 32 minutes, affecting section-271712 (User e-mail), on September 18, 2026.

investigating Sep 18, 2026, 07:10 AM UTC

Some e-mails are missing their embedded charts. We are currently preparing and rolling out a fix.

Started
Sep 18, 2026, 07:10 AM UTC
Resolved
Sep 18, 2026, 07:42 AM UTC
Duration
32m
Detected by Pingoru
Sep 18, 2026, 07:10 AM UTC

Affected components

section-271712 (User e-mail)

Update timeline

  1. investigating Sep 18, 2026, 07:10 AM UTC

    Some e-mails are missing their embedded charts. We are currently preparing and rolling out a fix.

  2. resolved Sep 18, 2026, 07:42 AM UTC

    A fix has been deployed and we expect e-mail embeds to function as normal.

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