novem Outage History

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novem had 5 outages in the last 2 years totaling 4h 45m of downtime, averaging 0.2 incidents per month.

There were 5 novem outages since January 5, 2026 totaling 4h 45m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.novem.io

Minor September 18, 2026

Degraded user e-mails

Detected by Pingoru
Sep 18, 2026, 07:10 AM UTC
Resolved
Sep 18, 2026, 07:42 AM UTC
Duration
32m
Affected: Mail services (User e-mail)
Timeline · 2 updates
  1. investigating Sep 18, 2026, 07:10 AM UTC

    Some e-mails are missing their embedded charts. We are currently preparing and rolling out a fix.

  2. resolved Sep 18, 2026, 07:42 AM UTC

    A fix has been deployed and we expect e-mail embeds to function as normal.

Read the full incident report →

Minor September 10, 2026

Degraded job execution

Detected by Pingoru
Sep 10, 2026, 11:11 AM UTC
Resolved
Sep 10, 2026, 11:23 AM UTC
Duration
12m
Affected: Web services (api.novem.io/v1)
Timeline · 2 updates
  1. investigating Sep 10, 2026, 11:11 AM UTC

    We are seeing issues with job execution on the novem platform. Issue is being actively investigated.

  2. resolved Sep 10, 2026, 11:23 AM UTC

    Job execution services should now be back to normal.

Read the full incident report →

Minor July 2, 2026

Job execution issues

Detected by Pingoru
Jul 02, 2026, 08:42 AM UTC
Resolved
Jul 02, 2026, 09:50 AM UTC
Duration
1h 8m
Affected: Web services (api.novem.io/v1)Mail services (Job e-mails)
Timeline · 2 updates
  1. investigating Jul 02, 2026, 08:42 AM UTC

    We are experiencing issues with jobs triggering and execution. The issue is under investigation.

  2. resolved Jul 02, 2026, 09:50 AM UTC

    All services are back to normal.

Read the full incident report →

Minor January 20, 2026

Email rendering issue

Detected by Pingoru
Jan 20, 2026, 02:55 PM UTC
Resolved
Jan 20, 2026, 02:55 PM UTC
Duration
–
Affected: Mail services (User e-mail)
Timeline · 1 update
  1. resolved Jan 20, 2026, 02:55 PM UTC

    We've rolled out a fix

Read the full incident report →

Minor January 5, 2026

E-mail service disruption

Detected by Pingoru
Jan 05, 2026, 08:47 PM UTC
Resolved
Jan 05, 2026, 11:40 PM UTC
Duration
2h 53m
Affected: Mail services (Job e-mails)Mail services (User e-mail)Mail services (System e-mails)
Timeline · 2 updates
  1. investigating Jan 05, 2026, 08:47 PM UTC

    We're experiencing issues with outbound e-mail sending and are currently investigating the root cause.

  2. resolved Jan 05, 2026, 11:40 PM UTC

    All issues have now been resolved and functionality should be back to normal.

Read the full incident report →