Northwestern University incident

Managed Windows Network Connection Issue

Ongoing since 04:29 PM UTC, affecting Wireless Network Services (Network Connectivity).

identified Oct 27, 2026, 04:29 PM UTC

Some managed Windows computers may be unable to connect to the campus wired or wireless network because they are missing a required certificate. Affected users may see a sign-in prompt or a “No internet access” message. Please follow the steps in our Knowledge Base article for assistance. https://services.northwestern.edu/TDClient/30/Portal/KB/Article/2985/October-2026-Windows-Network-Connection-Issue The next update will be posted by 9:00 AM CDT, Wednesday 10/18/26.

Started
Oct 27, 2026, 04:29 PM UTC
Resolved
Ongoing
Duration
● 36m
Detected by Pingoru
Oct 27, 2026, 04:29 PM UTC

Affected components

Wireless Network Services (Network Connectivity)

Update timeline

  1. identified Oct 27, 2026, 04:29 PM UTC

    Some managed Windows computers may be unable to connect to the campus wired or wireless network because they are missing a required certificate. Affected users may see a sign-in prompt or a “No internet access” message. Please follow the steps in our Knowledge Base article for assistance. https://services.northwestern.edu/TDClient/30/Portal/KB/Article/2985/October-2026-Windows-Network-Connection-Issue The next update will be posted by 9:00 AM CDT, Wednesday 10/18/26.

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