Northwestern University incident

Cognos and Research Portal Service Interruption

Resolved after 26 minutes, affecting Cognos Self-Service Reporting and Data Visualization (Reporting and Analytics), on October 14, 2026.

identified Oct 14, 2026, 12:31 PM UTC

In addition to Cognos, Research Portal is currently unavailable also. IT support staff are working to restore full service as quickly as possible. The next update will be provided by 8:30 CDT

Started
Oct 14, 2026, 12:18 PM UTC
Resolved
Oct 14, 2026, 12:44 PM UTC
Duration
26m
Detected by Pingoru
Oct 14, 2026, 12:18 PM UTC

Affected components

Cognos Self-Service Reporting and Data Visualization (Reporting and Analytics)

Update timeline

  1. identified Oct 14, 2026, 12:18 PM UTC

    Northwestern Information Technology has identified an issue and Cognos and Research Portal are unavailable. IT support staff are working to restore full service as quickly as possible. The next update will be provided by 8:30 CDT

  2. identified Oct 14, 2026, 12:31 PM UTC

    In addition to Cognos, Research Portal is currently unavailable also. IT support staff are working to restore full service as quickly as possible. The next update will be provided by 8:30 CDT

  3. resolved Oct 14, 2026, 12:44 PM UTC

    This incident has been resolved.

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