Northwestern University incident

Cognos and Research Portal Service Interruption

Resolved after 3 hours 20 minutes, affecting Cognos Self-Service Reporting and Data Visualization (Reporting and Analytics), on June 14, 2026.

investigating Jun 14, 2026, 10:31 PM UTC

Northwestern Information Technology has identified an issue and Cognos and Research Portal are unavailable. IT support staff are working with the vendor to restore full service as quickly as possible. The next update will be provided by Monday June 15, 2026 at 8:00 CDT.

Started
Jun 14, 2026, 10:31 PM UTC
Resolved
Jun 15, 2026, 01:52 AM UTC
Duration
3h 20m
Detected by Pingoru
Jun 14, 2026, 10:31 PM UTC

Affected components

Cognos Self-Service Reporting and Data Visualization (Reporting and Analytics)

Update timeline

  1. investigating Jun 14, 2026, 10:31 PM UTC

    Northwestern Information Technology has identified an issue and Cognos and Research Portal are unavailable. IT support staff are working with the vendor to restore full service as quickly as possible. The next update will be provided by Monday June 15, 2026 at 8:00 CDT.

  2. resolved Jun 15, 2026, 01:52 AM UTC

    This incident has been resolved.

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