Northwestern University incident

Cognos and Research Portal Service Interruption

Resolved after 1 hour 2 minutes, affecting Cognos Self-Service Reporting and Data Visualization (Reporting and Analytics) and Research Portal (Research Administration Systems), on July 8, 2026.

monitoring Jul 08, 2026, 06:56 PM UTC

Northwestern Information Technology has implemented a fix and services are returning to normal operation at this time. We will continue to monitor for any issues. The next update will be provided by 15:00 CDT.

Started: Jul 08, 2026, 06:12 PM UTC
Resolved: Jul 08, 2026, 07:15 PM UTC
Duration: 1h 2m
Detected by Pingoru: Jul 08, 2026, 06:12 PM UTC

Affected components

Cognos Self-Service Reporting and Data Visualization (Reporting and Analytics)Research Portal (Research Administration Systems)

Update timeline

identified Jul 08, 2026, 06:12 PM UTC

Northwestern Information Technology has identified an issue with Cognos and Research Portal impacting a subset of services. IT support staff are working to restore full service as quickly as possible. The next update will be provided by 14:00 CDT.
monitoring Jul 08, 2026, 06:56 PM UTC

Northwestern Information Technology has implemented a fix and services are returning to normal operation at this time. We will continue to monitor for any issues. The next update will be provided by 15:00 CDT.
resolved Jul 08, 2026, 07:15 PM UTC

This incident has been resolved.

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