Northwestern University incident
Workforce Software Performance Degradation
Resolved after 18 hours 59 minutes, affecting Workforce Software (WFS) Timekeeping (Human Resources Systems), on August 13, 2026.
The vendor has resolved the issue and services have been restored to normal operation. The vendor will continue monitoring the environment. Next update will be provided once it's available
Affected components
Update timeline
- investigating Aug 13, 2026, 08:36 PM UTC
The vendor Workforce Software (WFS) has notified us of Performance Degradation that may cause slowness, elevated response times, login delays, or inability to access the system Next update will be provided once it's available
- monitoring Aug 13, 2026, 10:35 PM UTC
The vendor has resolved the issue and services have been restored to normal operation. The vendor will continue monitoring the environment. Next update will be provided once it's available
- resolved Aug 14, 2026, 03:36 PM UTC
This incident has been resolved.
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