Northwestern University incident

Cognos Self-Service Reporting and Data Visualization Service Interruption

Resolved after 54 minutes, affecting Cognos Self-Service Reporting and Data Visualization (Reporting and Analytics), on August 16, 2026.

resolved Aug 16, 2026, 02:28 PM UTC

This incident has been resolved and service has been restored for Cognos Self-Service Reporting and Data Visualization.

Started
Aug 16, 2026, 01:34 PM UTC
Resolved
Aug 16, 2026, 02:28 PM UTC
Duration
54m
Detected by Pingoru
Aug 16, 2026, 01:34 PM UTC

Affected components

Cognos Self-Service Reporting and Data Visualization (Reporting and Analytics)

Update timeline

  1. investigating Aug 16, 2026, 01:34 PM UTC

    Northwestern Information Technology is investigating an issue causing a service interruption for Cognos Self-Service Reporting and Data Visualization. Support staff are working to restore service as quickly as possible. The next update will be provided by 10:00 CDT.

  2. resolved Aug 16, 2026, 02:28 PM UTC

    This incident has been resolved and service has been restored for Cognos Self-Service Reporting and Data Visualization.

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