Northwestern University incident

345 E Superior - 19th Floor Network Service Interruption

Resolved after 1 day 1 hour, affecting Telephone Services (Videoconferencing and Telephones) and Wired Network Services (Network Connectivity) and 1 more, on August 16, 2026.

resolved Aug 17, 2026, 07:21 PM UTC

Northwestern Information Technology has confirmed that service has been restored. We are closing this posting.

Started
Aug 16, 2026, 06:16 PM UTC
Resolved
Aug 17, 2026, 07:21 PM UTC
Duration
1d 1h
Detected by Pingoru
Aug 16, 2026, 06:16 PM UTC

Affected components

Telephone Services (Videoconferencing and Telephones)Wired Network Services (Network Connectivity)Wireless Network Services (Network Connectivity)

Update timeline

  1. identified Aug 16, 2026, 06:16 PM UTC

    Northwestern Information Technology has identified a service interruption for wired, wireless, and telephone services on the nineteenth floor of 345 E Superior. A technician has been dispatched to resolve the issue and restore service. The next update will be provided by 9:00 CDT on Monday.

  2. resolved Aug 17, 2026, 07:21 PM UTC

    Northwestern Information Technology has confirmed that service has been restored. We are closing this posting.

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