Resolved after 3 hours 58 minutes, affecting Smartsheet, on August 26, 2026.
The vendor is still closely monitoring Smartsheet to ensure the stability of the service. Updates from the vendor are accessible at: https://status.smartsheet.com/incidents/5mg28zsf575c The next will be provided by 14:00 CDT.
Affected components
Update timeline
- identified Aug 26, 2026, 03:05 PM UTC
Northwestern Information Technology has identified an issue and Smartsheet is unavailable. While the vendor is working to resolve this issue as quickly as possible, we have not yet received a projected resolution time. The next update will be provided by 11:00 CDT.
- identified Aug 26, 2026, 03:25 PM UTC
Northwestern Information Technology has identified an issue and Smartsheet is unavailable. While the vendor is working to resolve this issue as quickly as possible, we have not yet received a projected resolution time. Updates from the vendor are accessible at: https://status.smartsheet.com/incidents/5mg28zsf575c The next update will be provided by 12:00 CDT.
- monitoring Aug 26, 2026, 04:51 PM UTC
The vendor has implemented a fix to mitigate the issue causing Smartsheet to be unavailable. Northwestern Information Technology and the vendor are closely monitoring to ensure the stability of the service. Updates from the vendor are accessible at: https://status.smartsheet.com/incidents/5mg28zsf575c The next will be provided by 13:00 CDT.
- monitoring Aug 26, 2026, 05:56 PM UTC
The vendor is still closely monitoring Smartsheet to ensure the stability of the service. Updates from the vendor are accessible at: https://status.smartsheet.com/incidents/5mg28zsf575c The next will be provided by 14:00 CDT.
- resolved Aug 26, 2026, 07:03 PM UTC
This incident has been resolved.
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