Northwestern University incident
Cognos Self-Service Reporting and Data Visualization Service Interruption
Resolved after 1 hour 58 minutes, affecting Cognos Self-Service Reporting and Data Visualization (Reporting and Analytics) and Research Portal (Research Administration Systems), on September 14, 2026.
Support staff have identified root cause and are implementing a fix to restore services at this time. The next update will be provided by 10:00 CDT
Affected components
Update timeline
- investigating Sep 14, 2026, 12:39 PM UTC
Northwestern Information Technology is investigating an issue causing a service interruption for Cognos Self-Service Reporting and Data Visualization. Support staff are working to restore service as quickly as possible. The next update will be provided by 8:30 CDT.
- identified Sep 14, 2026, 01:23 PM UTC
Support staff have identified root cause and are implementing a fix to restore services at this time. The next update will be provided by 10:00 CDT
- resolved Sep 14, 2026, 02:37 PM UTC
This incident has been resolved.
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