Northwestern University incident

Ward Building - 7th Floor Network Service Interruption

Resolved after 50 minutes, affecting Telephone Services (Videoconferencing and Telephones) and Wired Network Services (Network Connectivity) and 1 more, on September 16, 2026.

identified Sep 16, 2026, 12:58 PM UTC

Northwestern Information Technology has identified a service interruption for wired, wireless, and telephone services on the seventh floor of the Ward Building. A technician has been dispatched to resolve the issue and restore service. The next update will be provided by 9:00 CDT.

Started
Sep 16, 2026, 12:58 PM UTC
Resolved
Sep 16, 2026, 01:48 PM UTC
Duration
50m
Detected by Pingoru
Sep 16, 2026, 12:58 PM UTC

Affected components

Telephone Services (Videoconferencing and Telephones)Wired Network Services (Network Connectivity)Wireless Network Services (Network Connectivity)

Update timeline

  1. identified Sep 16, 2026, 12:58 PM UTC

    Northwestern Information Technology has identified a service interruption for wired, wireless, and telephone services on the seventh floor of the Ward Building. A technician has been dispatched to resolve the issue and restore service. The next update will be provided by 9:00 CDT.

  2. resolved Sep 16, 2026, 01:48 PM UTC

    This incident has been resolved.

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