Northwestern University incident
Virtual Private Network (VPN) Service Interruption
Resolved after 1 hour 10 minutes, affecting Remote Access -Virtual Private Network (VPN) (Network Connectivity), on September 22, 2026.
IT support staff have implemented a fix, and services are restoring at this time. IT support staff will monitor to ensure all services are fully restored. The next update will be provided by 10:00 CDT
Affected components
Update timeline
- identified Sep 22, 2026, 01:46 PM UTC
Northwestern Information Technology has identified an issue with Virtual Private Network (VPN) impacting a subset of services. IT support staff are working to restore full service as quickly as possible. The next update will be provided by 9:30 CDT
- monitoring Sep 22, 2026, 02:15 PM UTC
IT support staff have implemented a fix, and services are restoring at this time. IT support staff will monitor to ensure all services are fully restored. The next update will be provided by 10:00 CDT
- resolved Sep 22, 2026, 02:56 PM UTC
This incident has been resolved.
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