Northwestern University incident
Facilities Connect Service Interruption
Resolved after 22 minutes, affecting Facilities Connect (Facilities), on September 23, 2026.
Facilities Connect (Facilities) is currently experiencing an outage. For emergencies or urgent issues, please contact University Police: Evanston University Police (847) 491-3456 Chicago University Police (312) 503-3456 For Facilities service requests, please email [email protected] Customer Service is still available by phone on both campuses during the week Monday-Friday from 7:00 AM to 5:00 PM. Evanston Customer Service (847) 491-5201 Chicago Customer Service (312) 503-8000 The next update will be provided by 11:00 CDT.
Affected components
Update timeline
- investigating Sep 23, 2026, 02:56 PM UTC
Facilities Connect (Facilities) is currently experiencing an outage. For emergencies or urgent issues, please contact University Police: Evanston University Police (847) 491-3456 Chicago University Police (312) 503-3456 For Facilities service requests, please email [email protected] Customer Service is still available by phone on both campuses during the week Monday-Friday from 7:00 AM to 5:00 PM. Evanston Customer Service (847) 491-5201 Chicago Customer Service (312) 503-8000 The next update will be provided by 11:00 CDT.
- resolved Sep 23, 2026, 03:18 PM UTC
This incident has been resolved.
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