Northwestern University incident
Intercampus Connectivity - Reduced Redundancy
Resolved after 4 days 21 hours, affecting Intercampus Connectivity (Network Connectivity), on October 1, 2026.
Additional troubleshooting on physical path issues is continuing today. The next update will be provided by 16:00 PM CDT, 10/6/2026.
Affected components
Update timeline
- identified Oct 01, 2026, 10:17 PM UTC
Northwestern Information Technology has identified an issue affecting redundancy in the network connectivity between Chicago and Evanston campuses. Support staff are working to restore full redundancy as soon as possible. There is no impact to services at this time. The next update will be provided by 9:30 CDT on Friday, October 2nd.
- identified Oct 02, 2026, 02:26 PM UTC
Northwestern Information Technology continues to investigate an issue affecting redundancy in the network connectivity between Chicago and Evanston campuses. Support staff are working to restore full redundancy as soon as possible. There is no impact to services at this time. The next update will be provided by 11:30 CDT on Friday, October 2nd.
- identified Oct 02, 2026, 04:30 PM UTC
Northwestern Information Technology continues to investigate an issue affecting redundancy in the network connectivity between Chicago and Evanston campuses. Support staff are working to restore full redundancy as soon as possible. There is no impact to services at this time. The next update will be provided by 15:00 CDT on Friday, October 2nd.
- identified Oct 02, 2026, 07:43 PM UTC
Northwestern Information Technology is working to restore full redundancy for network connectivity between the Chicago and Evanston campuses. There is no impact to services at this time. The next update will be provided by 17:00 CDT.
- identified Oct 02, 2026, 09:55 PM UTC
Northwestern Information Technology continues to work on restoring full redundancy for network connectivity between the Chicago and Evanston campuses. There is no impact to services at this time. The next update will be provided by 12:00 CDT on Saturday, October 3rd.
- identified Oct 03, 2026, 05:07 PM UTC
Northwestern Information Technology continues to work on restoring full redundancy for network connectivity between the Chicago and Evanston campuses. There is no impact to services at this time. The next update will be provided by 15:00 CDT on Monday, October 5th.
- identified Oct 06, 2026, 02:53 PM UTC
Additional troubleshooting on physical path issues is continuing today. The next update will be provided by 16:00 PM CDT, 10/6/2026.
- resolved Oct 06, 2026, 07:28 PM UTC
This incident has been resolved.
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