Northwestern University incident

Cognos Self-Service Reporting and Data Visualization and Research Portal Service Interruption

Resolved after 21 minutes, affecting Cognos Self-Service Reporting and Data Visualization (Reporting and Analytics) and Research Portal (Research Administration Systems), on October 7, 2026.

identified Oct 07, 2026, 03:34 PM UTC

Northwestern Information Technology has identified an issue with Cognos Self-Service Reporting and Data Visualization and Research Portal impacting a subset of services. IT support staff are working to restore full service as quickly as possible. The next update will be provided by 11:30 CDT.

Started
Oct 07, 2026, 03:34 PM UTC
Resolved
Oct 07, 2026, 03:56 PM UTC
Duration
21m
Detected by Pingoru
Oct 07, 2026, 03:34 PM UTC

Affected components

Cognos Self-Service Reporting and Data Visualization (Reporting and Analytics)Research Portal (Research Administration Systems)

Update timeline

  1. identified Oct 07, 2026, 03:34 PM UTC

    Northwestern Information Technology has identified an issue with Cognos Self-Service Reporting and Data Visualization and Research Portal impacting a subset of services. IT support staff are working to restore full service as quickly as possible. The next update will be provided by 11:30 CDT.

  2. resolved Oct 07, 2026, 03:56 PM UTC

    This incident has been resolved.

Your product runs on more than Northwestern University

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →