NordPass incident

increased load to our authentication servers

Resolved on October 28, 2024.

resolved Oct 29, 2024, 12:18 PM UTC

Increased load to our authentication servers caused some of our customers to face access and login problems. While it’s unfortunate, please be assured that your passwords remain secure and uncompromised. We have already reconfigured our autoscaling policy to avoid any possible issues like this in the future.

Started
Oct 28, 2024, 07:00 AM UTC
Resolved
Oct 28, 2024, 07:00 AM UTC
Duration
–
Detected by Pingoru
Oct 28, 2024, 07:00 AM UTC

Update timeline

  1. resolved Oct 29, 2024, 12:18 PM UTC

    Increased load to our authentication servers caused some of our customers to face access and login problems. While it’s unfortunate, please be assured that your passwords remain secure and uncompromised. We have already reconfigured our autoscaling policy to avoid any possible issues like this in the future.

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