NordPass had 15 outages in the last 2 years totaling 100h 1m of downtime — averaging 0.6 incidents per month.
There were 15 NordPass outages since August 7, 2024 totaling 100h 1m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigation possible authentication issues.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Android users may be unable to log in or start the app. We are actively investigating the issue.
We've implemented a fix and are now tracking the results.
This incident has been resolved.
We’re investigating an issue affecting activity logs and related integrations, and working to restore normal functionality.
This incident has been resolved.
Users may experience issues logging in or accessing services.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Investigating authentication login issues affecting NordPass access.
We are continuing to investigate this issue.
Applications and services may take longer to respond due to increased load.
We are continuing to work on a fix for this issue.
All services are operating as usual.
Temporary service disruptions and slow access to vault.
We've identified the issue and working on the fix.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
A hotfix has been implemented and is pending approval before deployment to users.
The incident has been resolved.
Investigation and recovery in progress.
A fix has been implemented and we are monitoring the results.
The incident has been resolved
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Temporary authentication service outage
A NordPas outage affecting majority of users.
A fix has been implemented and we're monitoring the situation.
The incident has been resolved.
NordPass services experienced temporary performance issues. The issue has now been resolved and all operations are back to normal.
Impact: B2B customers were unable to log in or access their secrets Root cause: The outage was caused by an internal service failure due to a flag being accidentally enabled Resolution: Optimize the database for additional queries
Increased load to our authentication servers caused some of our customers to face access and login problems. While it’s unfortunate, please be assured that your passwords remain secure and uncompromised. We have already reconfigured our autoscaling policy to avoid any possible issues like this in the future.
NordPass.com website down for 20min.