NordPass incident

Reduced vault performance

Resolved after 10 hours 52 minutes, affecting Login/SSO (US) and NordPass Vault Services (US), on September 16, 2026.

monitoring Sep 17, 2026, 05:03 AM UTC

We are continuing to monitor for any further issues.

Started
Sep 16, 2026, 06:11 PM UTC
Resolved
Sep 17, 2026, 05:03 AM UTC
Duration
10h 52m
Detected by Pingoru
Sep 16, 2026, 06:11 PM UTC

Affected components

Login/SSO (US)NordPass Vault Services (US)

Update timeline

  1. investigating Sep 16, 2026, 06:11 PM UTC

    We are currently investing this issue and working on restoring the service as soon as possible.

  2. investigating Sep 16, 2026, 06:12 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 16, 2026, 06:20 PM UTC

    We have implemented a fix and monitoring the situation.

  4. monitoring Sep 16, 2026, 06:31 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Sep 17, 2026, 05:03 AM UTC

    We are continuing to monitor for any further issues.

  6. resolved Sep 17, 2026, 05:03 AM UTC

    Resolved.

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