Vantiv experienced a minor incident on September 24, 2025 affecting Credit Card Processing, lasting 22h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Sep 24, 2025, 05:50 PM UTC
We have identified a service issue affecting a limited number of transactions processed on Global, Worldpay, FirstData, AIB, Lloyds, Amex between 10:18 AM CDT and 10:40 AM CDT on 2025-09-04. We are monitoring for any further issues.
- monitoring Sep 24, 2025, 07:27 PM UTC
Transactions performed on the affected processors during this period (10:18 AM CDT and 10:40 AM CDT on 2025-09-04. ) may experience funding delays as a result. A solution to ensure minimal impact is being investigated.
- resolved Sep 25, 2025, 04:25 PM UTC
Issue now resolved. Impacted transactions have now been processed but will likely be affected by funding delays. If you continue have issues, please contact Support.