Vantiv experienced a notice incident on September 28, 2026, lasting 9m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 28, 2026, 01:31 PM UTC
We are aware of a technical issue that resulted in a delay in processing certain submitted transaction files. This issue did not affect all transaction files. While the impacted files have now been successfully processed, some merchants may experience a one business day delay in receiving funding. Our technical teams are actively investigating the root cause and assessing the full impact.
- resolved Sep 28, 2026, 01:40 PM UTC
The issue affecting the processing of certain transaction files has been resolved, and all impacted files have been successfully processed. Some affected merchants may experience a delay of up to one business day in receiving funding.