Vantiv experienced a minor incident on July 6, 2026 affecting Transaction API and Control Panel and 1 more component, lasting 2h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 06, 2026, 01:42 PM UTC
We are currently investigating reports of elevated latency. Some users may experience slower than normal response times. Our team is actively investigating the cause and working on a resolution as quickly as possible.
- investigating Jul 06, 2026, 02:45 PM UTC
Our engineers are continuing to mitigating the issue. We appreciate your patience at this time while we find a solution.
- identified Jul 06, 2026, 03:00 PM UTC
We have identified the cause of the connectivity issues. Our engineering team is implementing a fix and working to restore normal service as quickly as possible.
- monitoring Jul 06, 2026, 04:08 PM UTC
Our engineering team remains engaged and is continuing to closely monitor the environment to ensure stability and confirm that the issue has been fully resolved. Services are currently operating as expected.
- resolved Jul 06, 2026, 04:11 PM UTC
The issue has been resolved and services have returned to normal operation.