Vantiv incident

Gateway Connectivity

Minor Resolved View vendor source →

Vantiv experienced a minor incident on September 21, 2026 affecting Transaction API and First Data Omaha and 1 more component, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2026, 05:54 AM UTC
Resolved
Sep 21, 2026, 06:38 AM UTC
Duration
43m
Detected by Pingoru
Sep 21, 2026, 05:54 AM UTC

Affected components

Transaction APIFirst Data OmahaFirst Data NashvilleControl PanelFirst Data Nashville NorthCredit Card ProcessingFirst Data CaribbeanElectronic Check ProcessingFirst Data CanadaQuery API

Update timeline

  1. investigating Sep 21, 2026, 05:55 AM UTC

    Engineers are investigating upstream carrier issues impacting connectivity.

  2. monitoring Sep 21, 2026, 06:14 AM UTC

    Engineers are monitoring connectivity issues to the gateway. Errors and longer transaction times occurred from 1:44 AM - 1:45 AM CDT

  3. resolved Sep 21, 2026, 06:38 AM UTC

    We have not seen any additional connectivity issues to the gateway. Errors and longer transaction times occurred from 1:44 AM - 1:45 AM CDT