Resolved after 51 minutes, affecting Transaction API and Control Panel, on October 22, 2026.
We have applied a fix, and the merchant control panel is recovering. Some merchants may have been logged out and may need to log in again. API transaction processing has also stabilized. We are monitoring closely and will post another update once service is fully restored.
Affected components
Update timeline
- identified Oct 22, 2026, 04:47 PM UTC
We have identified a possible service incident that may have impacted one or more functions of the Gateway for a brief moment. Some customers may have experienced service issues as a result. Our engineers are monitoring the current issues.
- identified Oct 22, 2026, 04:51 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Oct 22, 2026, 05:15 PM UTC
We have applied a fix, and the merchant control panel is recovering. Some merchants may have been logged out and may need to log in again. API transaction processing has also stabilized. We are monitoring closely and will post another update once service is fully restored.
- resolved Oct 22, 2026, 05:38 PM UTC
We are seeing stability. This issue is now resolved.
Your product runs on more than Vantiv
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services