Vantiv experienced a minor incident on October 20, 2026 affecting Credit Card Processing, lasting 25m. The incident has been resolved; the full update timeline is below.
Affected components
Credit Card Processing
Update timeline
- investigating Oct 20, 2026, 03:19 AM UTC
Since 03:02 UTC, some merchants may see errors or timeouts on transactions and gateway access.
- monitoring Oct 20, 2026, 03:20 AM UTC
From 03:03 to 03:09 UTC, an upstream network connectivity issue caused some merchants to see errors or timeouts on transactions. Service has recovered; we are monitoring
- resolved Oct 20, 2026, 03:44 AM UTC
This incident has been resolved.